(USA) Director, UX Design

Walmart

5 - 10 years

California

Posted: 30/06/2026

Job Description

Position Summary...

What you'll do...

Role summary:
The (USA) Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role involves managing cross-functional partnerships, driving user research, and applying design principles to create intuitive, scalable solutions. The director oversees usability testing, prototyping, and continuous improvement processes while aligning design initiatives with strategic objectives. By fostering collaboration and leveraging data-driven insights, this position ensures the delivery of innovative, user-centered products that meet evolving market needs and support organizational goals.
About the team:
Join Walmart’s award-winning design team focused on advancing digital commerce globally. This team leads the evolution of Walmart.com and the mobile app by creating purposeful, user-centered experiences that simplify shopping and empower customers. Emphasizing strategic alignment, user research, and continuous improvement, the team collaborates across functions to deliver innovative solutions enhancing daily lives. By integrating brand and system design, the team drives retail innovation with a commitment to excellence and impactful stakeholder engagement, ensuring seamless and confident shopping experiences for millions worldwide.
What you'll do:

Lead the development and execution of user experience strategies informed by comprehensive user research and data analysis.
Collaborate with cross-functional partners to align UX initiatives with business objectives and market trends.
Drive the design and implementation of user journey maps, storyboards, and prototypes to enhance interaction design and usability.
Manage stakeholder engagement through effective communication, consensus building, and presentation of research insights.
Oversee usability testing and iteration processes to ensure solutions meet user needs and quality standards.
Foster continuous improvement by identifying opportunities to optimize user experience and design processes.

What you'll bring:

Extensive experience in user experience (UX) and user interface (UI) design, including user research, journey mapping, and interaction design.
Proven ability to manage and engage stakeholders, aligning design strategies with business objectives.
Strong knowledge of qualitative and quantitative research methods, data analysis, and usability testing.
Expertise in prototyping, visual design standards, and continuous improvement processes.
Demonstrated leadership in driving cross-functional collaboration and influencing decision-making through clear communication.
Ability to develop and implement strategic UX initiatives that enhance customer engagement and business value.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $169,000.00 - $338,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 6 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 8 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

850 Cherry Ave, San Bruno, CA 94066-3031, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

About Company

Walmart is a multinational retail corporation and one of the world's largest companies by revenue. Headquartered in Bentonville, Arkansas, it operates a chain of hypermarkets, discount department stores, and grocery stores. Known for its "everyday low prices" strategy, Walmart serves millions of customers globally through its physical stores and e-commerce platforms. The company is a leader in retail innovation, supply chain management, and sustainability initiatives, offering a wide range of products including groceries, electronics, apparel, and more.