Broadcast IT Specialist

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Title: Broadcast IT Specialist (WLS-TV)

Job Description:

WLS-TV’s (ABC 7 Chicago) Broadcast IT Specialist, located in Chicago, Illinois, will perform an integral role implementing, maintaining, and supporting all departments and day-to-day operations in the facility required to deliver our product to the viewers on multiple platforms.  

Responsibilities:

• Collaborate with the technology team on maintenance and integration of new technologies with existing infrastructure, and ensuring they are conforming to company standards, security policies and regulations.
• Troubleshoot and remediate complex systems in a fast-paced time sensitive live production and broadcast operation.  Analyze root cause to determine operational or technical issues and take necessary corrective action to prevent the issue from reoccurring.
• Participate with writing and collaborating on technical documentation and standard operating procedures written for both technical and non-technical audience.
• Interact with end users in News, Programming, Production and Creative Services on systems.  Provide direction and training to them when issues arise during the day-to-day operations.
• Planning and executing technical requirements for local and remote special events. 
• Other duties as directed by Technology Department.
• WLS-TV is a 24x7x365 broadcast facility as such non-regular hours including evenings, weekends and holidays will be required.

Basic Qualifications:

• Bachelor’s degree in a technical discipline or equivalent years of experience
• 3 years of experience in Broadcast IT systems
• Effective communication with members of the Technology team and an ability to communicate across the organization at all levels.
• Applicants must have strong knowledge and experience working with Active Directory, Apple, Linux and Microsoft desktop/server environments, TCP/IP and Cisco Networking, Firewall, Server Virtualization area and SAN infrastructure.
• In depth experience supporting a broad range of technology such as mobile devices, laptops, desktops, and enterprise class servers.

Preferred Qualifications:

• Highly organized and capable of monitoring and responding to high volumes of various forms of electronic communication
• Proficient with one or more scripting languages like VB/.BAT/PowerShell and also have experience with MS SQL database management.
• Familiarity with application packaging and deployment with Microsoft SCCM or similar tools.

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