Zonal Manager

About the Opportunity:

Role: Zonal Manager - International Hotels (Europe Market)

Reporting to: Director - International Hotels 

Level: Manager/ Senior Manager

Location: Gurgaon

About the Function:

MakeMyTrip's International Hotels is a crucial segment of the Hotel Supply function, focusing on managing hotels located outside India's borders. The team specializes in catering to diverse destinations and markets worldwide, ensuring exceptional service and accommodation experiences.

About the Role:

This position will be part of the International Hotel Supply team, focused on the European market. The incumbent will be responsible for driving the acquisition and onboarding of new hotels within the assigned territory, as well as generating revenue from these partnerships. Additionally, this role will involve leading a team of business development managers.

What will you be doing:

1. Relationship and Key Account Management :

The incumbent will be responsible for connecting and engaging with top level management of  regional and international hotels.

Collaborate with partners in the portfolio to provide expertise and recommend best practices from the industry for overall revenue growth.

2. Portfolio Management and Driving Growth :

Contract new hotels that meet defined quality standards and customer expectations.

3. Data Analysis and Reporting:

Establish and maintain supplier relationships, and train partner hotels on using our extranet and understanding the wholesale business.

4. Negotiation Skills:

Secure high commission rates for new hotels and re-negotiate commission rates for high-production hotels.

5. Team Management:

Lead and inspire team members to achieve monthly Key Result Areas (KRAs) and meet growth targets for the designated portfolio.

Qualification & Experience:

Management graduate from a reputed institute with 6 to 9 years of experience in Sales, Travel Trade, Key Account Management, Contracting or B2B sales.

Key Success Factors for the Role:

• Business Acumen : Should have a strong understanding of business best practices, along with the ability to conduct competitor analysis

• Analytical Skills : should be able to perform analysis on business metrics and present findings or observations using PowerPoint or Excel

• Communication Skills : Should be able to articulate clearly in interactions with stakeholders across all mediums and negotiate to arrive at win-win solutions.

• Drive for Results : Should effectively comprehend and implement business strategies on the ground to consistently achieve business goals.