Workplace Experience Enabler

JLL

2 - 5 years

Mumbai

Posted: 07/06/2025

Job Description

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities

  • Establish direct relationship with the employees.
  • Single Point of Contact of employees
  • Respond and close all feedbacks within defined SLA
  • Shares observations regarding any misalignment to defined guidelines of the area allocated
  • Have periodic connects with all point of contact  of different business to understand their perspective of service
  • Execute employee engagement events & Participate in promotions in line with client expectations
  • Report any concerns or patterns in employee feedback periodically to Assistant Manager
  • Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
  • Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc.
  • Welcoming guests in a friendly and professional way.
  • Addressing and escalating customer complaints.
  • Providing information about varieties of food available, programs and other services.
  • Take daily customer feedback & Maintain good POY score.
  • Making people aware about new food program and offers and speciality.
  • Always maintain grooming standards set by the organization

Location:

On-site –Mumbai, MH

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

About Company

Jones Lang Lasalle (JLL) is a professional services firm specializing in real estate and investment management. JLL provides services like property leasing, asset management, and project management across industries, focusing on sustainable real estate solutions and digital transformation.

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