Workbox – L1/L2 AMS Support

SonataOne

2 - 5 years

Hyderabad

Posted: 30/06/2025

Job Description

Workbox – L1/L2 AMS Support


Responsibilities:


· Monitor Workbox job execution, ensuring successful data ingestion and transformation.

· Resolve issues related to workflow automation, data pipelines, and scheduled jobs.

· Apply patches, system updates, and optimize performance.

· Ensure incident resolution within SLA guidelines.

· Work closely with business users to troubleshoot and escalate L2 incidents.


Skills & Qualifications:


· 2-5 years of experience with workflow automation tools.

· Knowledge of ETL concepts, API integrations, and data processing.

About Company

SonataOne is a platform by Sonata Software, offering IT services, digital transformation solutions, and cloud-based enterprise application services to help businesses modernize and scale their operations.

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