Workbox – L1/L2 AMS Support
SonataOne
2 - 5 years
Hyderabad
Posted: 30/06/2025
Job Description
Workbox – L1/L2 AMS Support
Responsibilities:
· Monitor Workbox job execution, ensuring successful data ingestion and transformation.
· Resolve issues related to workflow automation, data pipelines, and scheduled jobs.
· Apply patches, system updates, and optimize performance.
· Ensure incident resolution within SLA guidelines.
· Work closely with business users to troubleshoot and escalate L2 incidents.
Skills & Qualifications:
· 2-5 years of experience with workflow automation tools.
· Knowledge of ETL concepts, API integrations, and data processing.
About Company
SonataOne is a platform by Sonata Software, offering IT services, digital transformation solutions, and cloud-based enterprise application services to help businesses modernize and scale their operations.
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