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Wide Area Network Support Specialist

Saarthee

2 - 5 years

Bengaluru

Posted: 12/02/2026

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Job Description

Position Summary:


We are seeking a highly experienced Senior SD-WAN Engineer with deep expertise in VeloCloud SD-WAN, Global WAN design, and Cloud Networking. The ideal candidate will be responsible for designing, implementing, and troubleshooting large-scale enterprise WAN environments.

This role requires strong hands-on experience, customer interaction skills, and the ability to collaborate with OEM vendors and service providers in a global enterprise environment.


Your Role Responsibilities and Duties:

  • Design, implement, monitor, and support enterprise-scale VeloCloud SD-WAN solutions.
  • Lead global WAN architecture involving MPLS, Internet, and Cloud connectivity.
  • Configure and troubleshoot routing protocols including BGP, OSPF, and EIGRP.
  • Manage VPN and DMVPN deployments and advanced troubleshooting.
  • Implement and optimize QoS policies, including traffic classification, policing, and queuing.
  • Work on VRF and MPLS-based network architecture.
  • Collaborate closely with OEM vendors and telecom service providers during critical incidents and deployments.
  • Interact directly with customers for network design, implementation, and optimization discussions.
  • Ensure high availability, performance, and security across WAN and LAN environments.


Required Skills and Qualifications:

  • 10+ years of experience in enterprise network design, implementation, and troubleshooting.
  • Advanced hands-on expertise in VeloCloud SD-WAN.
  • Strong experience with MPLS, VPN/DMVPN, Global WAN, and Cloud connectivity.
  • In-depth understanding of TCP/IP, WAN/LAN architecture, and routing protocols (BGP, OSPF, EIGRP).
  • Expertise in QoS mechanisms and performance optimization.
  • Strong knowledge of Switching Technologies.
  • Proven experience working in large, complex enterprise networks.
  • Excellent communication and stakeholder management skills.
  • Ability to work independently and handle customer-facing responsibilities.

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