Warranty Engineer

MAIN RESPONSABILITIES

Key accountabilities:

• Support any technical activity on Rolling Stock products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)
• Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions
• Define troubleshooting methodology
• Provides technical guidance and supports technicians in troubleshooting and repairs
• Provides feedback on technical documentation deficiencies.
• Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
• Drive Kx (8D) issues with Quality and internal & external Suppliers as support of PrPIM
• Ensure completeness and quality of input to Failure Management data base for RAMS exploitation
• Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).
• Drive and support containment to avoid reoccurrence of failures
• Supports as-maintained Rolling Stock product configuration control and relevant documentation management
• Support technical reviews with internal and external Suppliers, partners, customers, authorities
• Ensure & facilitate information flow within the PI Customer Site, PI functions and project teams. Provides status and transparence on PI activities, key technical issues to PrPIM.
• Apply EHS requirements on site with the support of EHS team representatives
• Drive technical Return of Experience/reporting/feedback as support of PrPIM
• Support Obsolescence Management (if applicable)
• Support preparation and implementation of Field Modifications (FM)

Performance measurements:

• Achievement of contractual reliability (milestone) targets
• Achievement of contractual availability (milestone) targets
• Containment and solution of K1S/K2/K3 issues on time
• Completeness and Quality of failure/event diagnosis/data and relevant documentation
• Reliability improvement after FM implementation
• Achievement of PI Dashboard
• Achievement of configuration updates
• Achievement of REX implementation
• Audit results (internal and external)
• Compliance with EHS rules and work-related processes

MAIN REQUIRED COMPETENCES

Educational Requirements

Mandatory:

• Graduate in Engineering
• EHS training
• English Language

Experience

Mandatory:

• 2-3 years of technical experience of Metro Rolling Stock.
• Railway safety & RAM
• EHS knowledge/exposure
• Product knowledge
• Data analytics

Desirable:

• General Railway knowledge
• Field Experience
• Problem Solving skills
• DFQ, Quality and Audit skills
• Customer contact