User Experience Writer

Location: Mumbai

Team: Product Design

Experience: 25+ years

About the Role

Were hunting for a wordsmith who sweats the small stuff because the smallest words make the biggest impact. If you can make a button feel like a conversation and turn complex flows into ah, that was easy, youre our person. Your words will guide millions through seamless journeys that feel human, clear, and delightful.

What Youll Do

• Craft copy for web & app interfaces onboarding, dashboards, notifications, and more
• Partner with designers, PMs & researchers to solve problems with words
• Keep our voice sharp, consistent, and user-first across every touchpoint
• Use data, research & UX principles to back your choices
• Spot and fix language flaws before they hit the screen
• Bring empathy into every sentence users should feel supported, never lost

What You Bring

• A portfolio that screams I get UX
• Grammar ninja skills + punctuation obsession
• Tone mastery you know when to sound warm and when to sound boss
• Ability to simplify without dumbing down
• Taste. You know the difference between meh and magic
• Curiosity about what makes users tick

Bonus Points

• FinTech or consumer app experience
• Knows accessibility & localization basics
• Comfortable with Figma and usability testing

Why Youll Love It Here

• Your ideas wont just be heard theyll shape how India banks
• Work with a team that loves brainstorming as much as building
• Good coffee. Better people. Great vibes.
• #SubtleFlex: Millions of users will read your words every day

About Kotak811

Kotak811 is a mobile-first digital banking platform on a mission to simplify banking for India. Were building experiences that feel effortless, clutter-free, and human.

Please email your resume to or