Transactions Manager

Join our Transaction Operations team as a Transactions Manager, where leadership meets innovation. You'll manage complex multi-shift operations, influencing strategic business direction. Our focus is on delivering exceptional service and leveraging cutting-edge technology infrastructure.

Job Summary:
As a Transactions Manager within Transaction Operations, you lead a team in check processing, managing multi-shift operations. You set strategic direction, ensuring best-in-class client delivery. Your role involves building a high-performance team and optimizing operations.

Job Responsibilities:

• Build and manage complex multi-shift operations.
• Establish daily production goals and monitor output.
• Manage shift operations and resolve production issues.
• Demonstrate leadership judgment and escalate concerns.
• Ensure compliance with guidelines and procedures.
• Communicate effectively with the team.
• Track performance and implement improvement plans.
• Solve problems and make decisions effectively.
• Collaborate with division leaders and stakeholders.
• Drive initiatives and support reward programs.
• Create a high-energy and enthusiastic environment.

Required Qualifications, Capabilities, and Skills:

• Have 3+ years' management/leadership experience.
• Display strong planning and organizational skills.
• Understand end-to-end process flow impacts.
• Lead and connect with staff effectively.
• Coordinate work while meeting multiple deadlines.
• Multi-task and balance numerous activities.
• Be results-oriented, seeking process improvements.

Preferred Qualifications, Capabilities, and Skills:

• Think creatively with a problem-solving mindset.
• Promote transparency and build mutual trust.
• Ensure zero violations on risk and control parameters.
• Collaborate with global and domestic support teams.
• Manage and resolve system issues efficiently.
• Support BAU activities as required.
• Improve customer service and efficiencies.