Trade Support Analyst

Join a team where precision meets innovation. We value your ability to navigate complex systems and enhance process efficiency. Be part of a collaborative environment that fosters growth and excellence.

Job Summary

As a Trade Support Analyst within the Trade Operations team, you will ensure accurate processing in line with SOPs. You will identify and escalate errors, responding to queries with audit-focused precision. Your role will involve navigating systems efficiently and implementing process improvements

Job Responsibilities

• Process accurately in line with SOPs.
• Identify and escalate errors/exceptions.
• Respond to routine queries/complaints.
• Focus on audit in all activities.
• Comply with firm's policies & SOPs.
• Navigate systems quickly and accurately.
• Identify and implement process efficiencies.
• Communicate effectively with stakeholders.
• Exhibit thorough knowledge of SOPs.
• Perform work within productivity standards.
• Exercise judgment and confidentiality.

Required qualifications, capabilities, and skills

• Demonstrate good academic record.
• Exhibit proficiency in Microsoft Office.
• Communicate effectively orally and in writing.
• Work under pressure in deadline-driven environments.
• Grasp concepts and procedures quickly.
• Work independently with problem-solving skills.
• Manage time effectively with attention to detail

Preferred qualifications, capabilities, and skills

• Analyze situations and resolve complex issues.
• Demonstrate strong analytical skills.
• Exhibit effective time management.
• Communicate effectively with stakeholders.
• Navigate systems efficiently.
• Implement process improvements.
• Work collaboratively in a team environment