Technical Support Specialist

HCLTech | Walk-In Drive | Technical Support | 7th Mar 26 | Hyderabad

Interested candidates can walk in for an interview on:

Dates: 7th Mar 26

Timing: 10:00 AM - 2:00 PM

Walk-In Address: HCLTech office, Phoenix Avance Business Hub, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081

Work Location: Hyderabad

Contact Person: Deepthi, Kiran

Please carry:

• Updated Resume (Hard copy)
• 1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)

Perks & Benefits:

• Shift Timings: Rotational Shifts
• Working Days: 5 Days (Work from Office)
• Week Offs: Saturday & Sunday Fixed Off
• Cab Facility: Both Sides (chargeable)
• Employment Type: Full-Time

Job Profile Responsibilities

1. Minimum 1 year of hands-on experience in International CHAT Support - Technical (troubleshooting process)
2. Willingness to work in a high-pressure, fast-paced environment with tight deadlines and dynamic priorities.
3. Open to working in 24/7 rotational shifts, including night shifts and weekends.

Required Technical Skills

• Basic knowledge of web page designing, HTML, CSS and JavaScript.
• Proficient in multitasking and prioritizing tasks to meet deadlines.
• Solid grasp of web development fundamentals including browser behavior, cookies, tracking pixels, and page load dynamics.
• Excellent written and verbal communication, with the ability to adapt tone and style based on the audience.
• Demonstrates empathy, ownership, and sincerity when addressing customer concerns and requirements.

General Requirements for All Roles

• Shift: US Shifts (Night Shifts)
• Customer Service Skills: Empathy, ownership, and sincerity are crucial.
• Qualification: Any graduate (we are not hiring undergrad or people with Internship experience)