Technical Support Engineer
Growatt New Energy
2 - 5 years
Hyderabad
Posted: 22/12/2025
Job Description
We are looking for a proactive and skilled technical support Engineer
Key Responsibilities
- Provide technical support for market products.
- Handle customer inquiries, troubleshoot issues, and ensure timely resolution.
- Conduct services : fault diagnosis, product replacement, system upgrades, and routine visits.
- Deliver training for distributors and installers on product usage, troubleshooting, and after-sales procedures.
- Collect and report product faults, escalate major quality issues, and work closely with HQ to improve product quality.
- Maintain technical documentation and daily work reports , following company policies.
Qualifications
- Degree in Power Electronics, Electrical Engineering, Automation , or related fields preferred.
- Experience in electrical or photovoltaic (PV) industry) service is a plus.
- Strong problem-solving, analytical, and self-learning skills .
- Excellent communication, customer handling, and teamwork abilities .
- Proactive, responsible, goal-oriented, and able to work under pressure.
- Proficient in MS Office and technical documentation .
You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location
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