Technical Product Specialist

Job Description: Technical Product Specialist

Department: Sales & Application

Location: Bangalore

Reporting To: R&D Head

NeoDx is looking for a Technical Product Specialist to bridge the gap between our cutting-edge R&D and the market. This is not a traditional sales role. We are looking for a scientistsomeone who speaks the language of Molecular Biology, understands the nuances of RT-PCR, and can act as a technical partner to our customers.

Roles & Responsibility

1.Field Engagement & Distributor Enablement (50%)

• Act as the technical expert during field visits to research institutes, hospitals, and diagnostic labs in Karnataka.
• Accompany our local distributor partners on visits, helping them explain the scientific advantages of NeoDx solutions to Lab Directors and Principal Investigators.
• Move the conversation from "price" to "performance" by articulating technical specifications.

2. Product Demonstrations & Application Support (30%)

• Conduct hands-on wet-lab demonstrations of NeoDx kits at customer sites.
• Troubleshoot technical issues on the ground. For a technical issue, you don't just log a ticketyou investigate the variables (machine settings, extraction methods) and solve it.
• Train customer staff on the correct usage of our molecular diagnostic products.

3.Scientific Marketing & Feedback Loop (20%)

• Translate complex R&D data into clear, compelling sales tools (case studies, comparison charts, and technical decks) for our distributors.
• Serve as the "eyes and ears" of the R&D team in the market. Gather intelligence on competitor products and customer pain points to influence future product development.

Who We Are Looking For

Must-Haves:

• Education: MSc or M.Tech in Molecular Biology, Biotechnology, or Genetics.
• Technical Skills: Hands-on experience with Real-Time PCR (qPCR) and RNA/DNA extraction is non-negotiable. You must be comfortable working in a wet lab.
• Mindset: You love science, but you don't want to be stuck at a bench all day. You enjoy talking to people, solving problems, and being on the move.
• Mobility: Willingness to travel extensively within Karnataka (labs, hospitals, and research centers).

Nice-to-Haves:

• Experience in a customer-facing role (e.g., Application Specialist, Technical Support) is a plus, but fresh graduates with strong communication skills are welcome.
• Understanding of the Karnatakas biotech/diagnostics ecosystem.

Why Join This Role?

• Unique Mentorship: Unlike most commercial roles, you will report to the R&D Head, giving you a rare opportunity to learn deep product development while building commercial acumen.
• Career Pivot: This is the perfect launchpad for a career in Product Management, Field Application Support, or Technical Sales.
• Impact: You won't just be selling a box; you will be ensuring that laboratories are using the best science to deliver accurate diagnoses.

Interested candidates may apply for the role through the Google Form link provided below:

https://docs.google.com/forms/d/e/1FAIpQLSdAuEMUCIAuoQ_bDzpFjcPJRz1KTnarwy7EZZ2O7RqyfOJVMg/viewform?usp=sharing&ouid=103279666451000998426