Technical Lead-Cloud & Infra Engg
Birlasoft
5 - 10 years
Hyderabad
Posted: 22/06/2025
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Job Description
Area(s) of responsibility
- 5+ years of experience in IT service delivery or technical support roles.
- Strong knowledge of ITIL frameworks and service management principles.
- Experience with ITSM tools like ServiceNow, BMC Remedy, or Jira Service Management.
- Familiarity with incident, problem, and change management processes.
- Excellent problem-solving and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Certifications such as ITIL is a plus.
Essential job tasks
- Experience with cloud platforms (AWS,PCF)
- Ability to automate monitoring tasks using scripting (Python, PowerShell, etc.).
- Experience with monitoring tools like New Relic, Splunk added advantage
- Experience with Middleware Administration
- Weblogic, Tomcat , Apache , Nginx
- Experience with OS like Linux , Unix
About Company
Birlasoft is a global IT services and consulting company that is part of the CK Birla Group. It specializes in digital transformation, enterprise application services, and IT modernization for industries such as manufacturing, life sciences, BFSI, and energy. Birlasoft is known for its strong capabilities in SAP, Oracle, cloud, and analytics, helping clients drive innovation, reduce costs, and improve agility.
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