Technical Lead-Cloud & Infra Engg
Birlasoft
5 - 10 years
Bengaluru
Posted: 22/06/2025
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Job Description
Area(s) of responsibility
Key Responsibilities:
- Design and develop solutions within the ServiceNow platform to support critical business functions.
- Customize ServiceNow applications and facilitate rollout of new applications and modules.
- Work with process owners to develop workflow, implement processes, and support configuration/customization of the ServiceNow platform.
- Integrate ServiceNow with other tools/systems using REST, SOAP, MID servers, etc.
- Create and maintain system documentation and support knowledge base.
- Manage ServiceNow upgrades and patching, ensuring compatibility with custom solutions.
About Company
Birlasoft is a global IT services and consulting company that is part of the CK Birla Group. It specializes in digital transformation, enterprise application services, and IT modernization for industries such as manufacturing, life sciences, BFSI, and energy. Birlasoft is known for its strong capabilities in SAP, Oracle, cloud, and analytics, helping clients drive innovation, reduce costs, and improve agility.
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