Technical Associate - VMware/Windows Data Center Operations Engineer
Genpact
0 - 3 years
Hyderabad
Posted: 13/03/2025
Job Description
Responsibilities
Manage and maintain VMware infrastructure, including vSphere, ESXi hosts, and virtual machines, ensuring high availability and performance.
Administer Windows servers, including Active Directory, DNS, DHCP, and Group Policy management.
Monitor the performance and availability of VMware and Windows systems, implementing optimization strategies to enhance efficiency and scalability.
Provide L2/L3 support for VMware and Windows-related incidents and service requests, ensuring timely resolution and minimal impact on business operations.
Utilize scripting languages (e.g., PowerShell, PowerCLI) to automate routine tasks and improve operational efficiency.
Implement and adhere to security policies, procedures, and best practices for VMware and Windows environments, ensuring compliance with industry standards and regulatory requirements.
Maintain accurate documentation of system configurations, operational procedures, and troubleshooting steps. Generate reports on system performance and health metrics.
Work closely with network engineers, system administrators, and other IT teams to ensure integrated and efficient operations of VMware and Windows systems.
Manage changes to the VMware and Windows environments through rigorous testing, coordination, and documentation to minimize risks and disruptions.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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