Teamcenter Application Support Engineer

Role Overview

We are looking for an experienced Teamcenter Application Support Engineer to manage, support, enhance, develop and optimize Yamahas global Teamcenter PLM environment . The role focuses on application-level support, upgrades, workflow management, and off-hour coverage in collaboration with Yamaha US, Japan and regional IT teams

Key Responsibilities

• Provide operational support (L2/L3) for Teamcenter incidents, service requests, and access issues.
• Perform application sanity checks after OS patching or maintenance.
• Collaborate with infrastructure teams to ensure optimal server performance, network connectivity , and application availability.
• Monitor and troubleshoot FMS (File Management System) cache/volume and replication issues.
• Manage Teamcenter backups , perform restore validations, and maintain documentation.
• Support Teamcenter and NX upgrade activities , including Client installations / troubleshooting.
• Support Teamcenter Corporate Development and Test environment server build / synchronization to match production environment.
• Configure and maintain workflows, ACLs, Supplier Connect, EMC/ECR, Naming Rules, Data set types and organizational templates .
• Troubleshoot and maintain integrations with NX, SolidWorks and Others as needed.
• Assist in development and validation of customizations, custom scripts and translators.
• Ensure smooth communication with global support teams (US, Japan) for issue resolution.
• Contribute to process improvement, documentation, and automation initiatives .

Required Skills & Experience

• 4 10 years of hands-on experience in Teamcenter administration or application support .
• Proficient in Teamcenter architecture, FMS, BMIDE, Access controls, workflows, and data model management .
• Experience with NX/SolidWorks integration and Active Workspace .
• Basic database (SQL Server/Oracle) backup and query knowledge.
• Exposure to Windows Server patching , troubleshooting, and performance monitoring.
• Scripting knowledge (PowerShell/Python/Shell) preferred.
• Excellent communication and coordination skills for working with global teams.
• Flexibility to work during US Off hrs. and handle off-hour incidents.