Team Lead

About the Role:

We are seeking a highly motivated and experienced Team Leader to oversee our Ads operations process. The successful candidate will be responsible for leading a team of specialists, ensuring the efficient and accurate execution of Adwords campaigns, and driving continuous improvement within the operations. This role requires a deep understanding of Ads, strong leadership skills, and a commitment to delivering high-quality results.

Key Responsibilities:

Team Leadership & Development:

Lead, mentor, and motivate a team of Ads operations specialists.

Conduct regular performance reviews, provide constructive feedback, and identify training needs.

Foster a collaborative and high-performing team environment.

Manage team schedules, workloads, and resource allocation to meet operational targets.

Onboard new team members and ensure they are well-versed in our processes and tools.

Operations Management:

Troubleshoot and resolve operational issues, escalating complex problems to relevant stakeholders.

Implement and enforce quality control measures to maintain high standards of delivery.

Reporting & Communication:

Generate regular reports on team performance and operational metrics

Communicate effectively with internal stakeholders, providing updates and insights on operational activities.

Act as a point of contact for escalations and inquiries related to Ads operations.

Required Skills and Qualifications:

Experience:

Minimum 3 years of overall working experience

Minimum 1 years of experience in Team lead role

Min 1 year experience in Ads operations or a related field (digital marketing)

Team management skills.

Should be well aware of the operational terms KRA's and KPI"s

Should have either email, chat or voice experience- minimum 1 year