Support Engineer, AVS Customer Engagement
Amazon
2 - 5 years
Bengaluru
Posted: 2/5/2025
Job Description
"Are you looking for an opportunity to build a highly available, large scale, enterprise
- wide software solution? Does it excite you to find patterns and build generic, composable software solutions to solve complex problems? Are you looking for inventing newer and simpler ways of building solutions? If so, we are looking for you to fill a challenging position in the Alexa Smart Properties team.
As a Support Engineer, you deep dive into issues to identify problems and work with engineering teams to resolve issues impacting availability.
You develop automation tools to assist with daily systems administration tasks.
You design and develop scripts and applications.
You will get to work on some of the key initiatives planned to support our rapid evolution and growth of the Alexa features and services in the process to solve some of the most challenging problems “
Key job responsibilities
As a Support Engineer, you deep dive into issues to identify problems and work with engineering teams to resolve issues impacting availability.
You develop automation tools to assist with daily systems administration tasks.
You design and develop scripts and applications.
You will get to work on some of the key initiatives planned to support our rapid evolution and growth of the Alexa features and services in the process to solve some of the most challenging problems
Basic Qualifications
- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
Preferred Qualifications
- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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