Sr. Associate - Projects

Cognizant

9 - 11 years

Bengaluru

Posted: 26/02/2025

Job Description



Job Summary

We are seeking an experienced Infra Dev Specialist with 8 to 9 years of experience to join our dynamic team. The ideal candidate will have strong expertise in ServiceNow ITSM and the ServiceNow Now Platform. This hybrid role requires a proactive individual who can contribute to our innovative projects and help drive our company success.


Responsibilities

Develop and maintain ServiceNow ITSM applications to ensure seamless operations. Oversee the implementation and customization of the ServiceNow Now Platform to meet business needs. Provide technical support and troubleshooting for ServiceNow applications to ensure high availability. Collaborate with cross functional teams to integrate ServiceNow solutions with other enterprise systems. Conduct regular system audits and performance tuning to optimize ServiceNow applications. Create and maintain documentation for ServiceNow configurations processes and procedures. Lead the development of automation scripts to streamline ServiceNow workflows and processes. Ensure compliance with industry standards and best practices in ServiceNow development. Participate in the design and implementation of new ServiceNow modules and features

About Company

Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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