Sr. Analyst - Operational Exc

Cognizant

9 - 11 years

Bengaluru

Posted: 26/02/2025

Job Description



Job Summary

We are seeking a Sr. Analyst with 5 to 9 years of experience to join our dynamic team. The ideal candidate will have strong technical skills in Automation and Salesforce with a preference for those with domain experience in Advent Geneva. This hybrid role offers the flexibility of working both remotely and on-site with no travel required. The candidate will play a crucial role in optimizing our processes and contributing to the companys success.


Responsibilities

  • Lead the implementation and optimization of automation processes to enhance operational efficiency.
  • Oversee the integration and customization of Salesforce to meet business requirements.
  • Provide technical support and troubleshooting for automation and Salesforce-related issues.
  • Collaborate with cross-functional teams to identify opportunities for process improvements.
  • Develop and maintain documentation for automation and Salesforce processes.
  • Conduct regular system audits to ensure data integrity and system performance.
  • Analyze business requirements and translate them into technical specifications.
  • Design and execute test plans to ensure the quality and functionality of automation and Salesforce solutions.
  • Monitor system performance and implement necessary updates and enhancements.
  • Train and mentor junior team members on automation and Salesforce best practices.
  • Stay updated with the latest industry trends and technologies to ensure the company remains competitive.
  • Communicate effectively with stakeholders to understand their needs and provide timely solutions.
  • Contribute to the overall success of the company by driving innovation and efficiency.

  • Qualifications

  • Possess strong technical skills in Automation and Salesforce.
  • Have a minimum of 5 years of relevant experience in a similar role.
  • Demonstrate experience in integrating and customizing Salesforce.
  • Show proficiency in troubleshooting and providing technical support.
  • Exhibit excellent analytical and problem-solving skills.
  • Have experience in developing and maintaining process documentation.
  • Display strong communication and collaboration skills.
  • Preferably have domain experience in Advent Geneva.
  • Be capable of conducting system audits and ensuring data integrity.
  • Be adept at designing and executing test plans.
  • Have a proactive approach to monitoring and enhancing system performance.
  • Be committed to continuous learning and staying updated with industry trends.
  • Be able to train and mentor junior team members effectively.

  • Certifications Required

    Salesforce Certified Administrator Automation Anywhere Certified Advanced RPA Professional

    About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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