Sr. Executive - Sales Coordinator

Job Description Sales Coordinator

Company: Micron Platers

Designation: Sr. Executive Sales Coordination

Location: Andheri(East)

Salary Rang : 4.5 LPA to 5.5 LPA

Role Overview

The Sales Coordinator will support the sales and operations teams by managing customer enquiries, quotations, order processing, documentation, and coordination across internal departments. The role also involves handling export

import documentation, logistics coordination, and payment follow

ups to ensure smooth order execution and customer satisfaction.

Key Responsibilities:

Sales & Customer Coordination

• Receive and review customer enquiries and escalate relevant enquiries to Management.
• Prepare and submit quotations to customers.
• Communicate with customers on order status, delivery timelines, and delays, if any.

Order Processing & Internal Coordination

• Prepare sales orders and coordinate timely handover to the Operations team.
• Track order progress and follow up with Operations to ensure adherence to delivery schedules.
• Coordinate with Purchase, Packing, and Dispatch teams for smooth order execution.

Documentation & Compliance

• Handle vendor registration and tender-related documentation.
• Ensure compliance with client and tender requirements.
• Manage export documentation and coordination with Banks, DGFT, Clearing Agents,
• and Freight Forwarders.
• Handle import documentation and related processes.

Logistics & Payments

• Coordinate logistics arrangements and negotiate freight rates with service providers.
• Ensure invoices are submitted to customers and follow up for timely payment recovery.
• Communication
• Prepare professional business correspondence and emails for customers, vendors, and
• internal coordination.

Knowledge Requirements

• Working knowledge of Incoterms and delivery terms.
• Knowledge of exportimport documentation and procedures.
• Familiarity with government export schemes is an advantage.

Candidate Profile

• Qualification: Graduate / Post Graduate
• Experience: 34 years in sales coordination, export import documentation, or a related role