Position title:

Export Executive

Department

Milton Export

Location

Mumbai - Fort

Reporting to

Manager - Milton Export Sales

Direct reports

NA

Objective of the role

•To drive efficient order execution and customer engagement by managing lead generation, coordinating end-to-end order processing, ensuring timely follow-ups, and maintaining accurate data for strategic analysis and decision-making.

Key responsibilities

Lead Generation

·         Send mass introductory emails to both new and existing customers.

·         Segregate and maintain the current and potential buyer’s data.

·         Order Execution

·         Prepare Quote Sheet / Order Sheet.

·         Follow up for SAP codes of FG with respective teams.

·         Creating SAP PI and SO.

·         Arranging artworks & submission.

·         GP Sheet / Signed PI / PO follow up with buyer.

·         Maintaining customers data.

·         Liaison with logistic team and commercial team for timely shipment and documentation.

·         Coordinate with quality teams to ensure strict adherence to quality checks and inspection.

·         Coordinating with buying houses in India as well direct buyers and coordinating for end-to-end order processing.

Follow-ups

·         Follow up with factory for timely completion of order for all customers.

·         Sample tracking / record maintaining / follow up with buyer for feedback.

·         Follow up on timely payment from client.

Data Analysis

·         Analyse customs data and maintain MIS.

Competencies/skills

TECHNICAL:

·         SAP (PI, SO creation, FG code coordination)

·         MS Office (Excel for MIS, Word, Outlook)

·         CRM tools for lead and customer data management

BEHAVIOURAL:

•Persuasion skills and selling skills

•Adaptability and flexibility

•Self-driven and motivated

•Ability to handle pressure

About Company

Hamilton is a global leader in high-end timepieces, known for its innovative designs and precision engineering. The company blends American heritage with Swiss watchmaking expertise to create timeless and reliable watches. Hamilton has a strong presence in aviation and military-themed watches.

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