Sr Delivery Manager (QA)

Position: QA Head

Location: India

Overview:

We are seeking an experienced QA Manager (15-20 years) to lead our quality assurance initiatives. This role will be instrumental in building and managing a high-performing QA team, including hiring key leadership positions and critical roles like QA Automation Architect. The ideal candidate will have a strong technical foundation in manual and automation testing while driving QA strategies, risk management, and process improvements in a dynamic development environment.

Key Responsibilities:

•              Define and execute QA strategy across multiple projects, ensuring high-quality software delivery.

•              Lead and mentor the QA leadership team, setting clear objectives and best practices.

•              Provide technical expertise in test automation, functional, and non-functional testing within a continuous delivery environment.

•              Oversee and optimize QA processes, frameworks, and methodologies to enhance efficiency and quality.

•              Collaborate with key stakeholders to ensure the QA vision is well understood and correctly implemented.

•              Manage testing teams across offshore and in-house projects, ensuring alignment with business objectives.

•              Establish and enforce risk-based testing approaches, risk identification, and risk management strategies.

•              Drive continuous QA improvements, implementing cutting-edge test automation tools and techniques.

•              Monitor and report QA metrics, including defect tracking, root cause analysis, and process improvement initiatives.

•              Ensure that development teams adhere to QA best practices, industry standards, and compliance requirements.

•              Build and maintain high-quality standards, fostering a culture of quality, innovation, and accountability.

•              Lead QA hiring, training, performance evaluations, and team development initiatives.

Required Skills & Experience:

•              15-20 years of QA management experience, leading large teams across multiple projects.

•              Strong leadership skills with a proven track record of shaping and implementing QA strategies.

•              Expertise in both functional and non-functional testing, including manual and automation testing.

•              Extensive experience in test automation, continuous integration (CI/CD), and agile methodologies.

•              Strong understanding of QA risk management, risk-based testing, and defect prevention strategies.

•              Excellent communication and stakeholder management skills to align QA vision with business objectives.

•              Ability to work under pressure, manage priorities effectively, and drive process improvements.

•              Hands-on experience in test automation tools and frameworks, with a strong technical foundation.

•              Proactive problem-solver, quick thinker, and assertive decision-maker.

•              Passionate about mentoring teams, recognizing talent, and fostering a culture of quality and excellence.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.