Sr Angentforce Developer

Job Title: Sr. Agent force Developer

Location: Hyderabad (Hybrid)

Experience: 47 Years (STRICTLY)

Employment Type: Permanent

Notice Period: Immediate to 15 days

About the Company

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Job Description

• 4+ years of Salesforce experience with strong hands-on expertise in Salesforce Administration, Flows, Apex, Lightning Web Components, integrations, and platform ownership.
• Hands on Implementation experience on Sales,Service and Experience clouds
• Strong knowledge of Agentforce tools including Agent Builder, Prompt Builder, and Agentforce for Service Cloud, with experience in configuration and customisation.
• Hands-on experience creating and managing Service Agents using Agentforce, including agent behavior definition, actions, guardrails, and response handling.
• Practical exposure to Generative AI concepts within Salesforce, including prompt design, grounding strategies, and safe AI usage.
• Good understanding of Salesforce Data Cloud including Data Streams and Spaces, Data Explorer, Query Editor, Identity Resolution, Segmentation and Insights.
• Experience or exposure to Data Cloud integrations with third-party systems, including streaming monitor usage and Ingest API.
• Understanding of how Data Cloud connects with Agentforce and Prompt Builder to enable context-aware and data-driven agent responses.
• Working knowledge of Natural Language Processing (NLP) concepts and Large Language Models (LLMs) as applied to Salesforce AI use cases.
• Awareness of ETL and Einstein Trust Layer concepts to ensure data protection, governance, and compliance in Generative AI solutions.
• Proven experience owning and supporting end-to-end Salesforce implementations with a focus on stability, scalability, and business alignment.
• Strong knowledge of Salesforce integration patterns, REST and SOAP APIs, authentication mechanisms, and error handling.
• Ability to collaborate with cross-functional teams using strong communication, accountability, adaptability, problem-solving, and continuous learning skills.

Mandatory Skills

Strong expertise in Salesforce, Agent force, Data Cloud

Hands-on experience with Agentforce tools including Agent Builder, Prompt Builder

Solid knowledge of Salesforce Administration, Flows, Apex, Lightning Web Components

Experience with Sales,Service and Experience clouds

Familiarity with Generative AI concepts within Salesforce

Important Note (Please Read Before Applying)

Do NOT apply if:

• You have less than 4 years or more than 7 years of experience
• You do not have hands-on Agent force experience
• You are on a notice period longer than 15 days
• You are looking for remote only (role is hybrid in Hyderabad)
• You are a fresher or unrelated background (e.g., support, testing only, non-Tech roles)

Apply ONLY if you meet ALL criteria above. Random / irrelevant applications will not be processed.