Specialist - SCM (MAP)

Novartis

2 - 5 years

Hyderabad

Posted: 21/05/2025

Job Description

Summary

Support the Novartis Technical Operations (TechOps) – Supply Operations team in the coordination of various Supply Operations activities in compliance with GxP & Regulatory requirements while creating value for our internal customers across all Novartis divisions across geographies

About the Role

Key Responsibilities:

  • Processing and managing IPRs, Global Cohort / PSDS MAP requests in coordination with CMRs/ESP/NTO-SC/GCS and timely replenishment of protocols under GGO portfolio
  • Support Project Managers for forecasting, demand & supply planning
  • End to end tracking of MAP requests to ensure timely delivery of drug to the MAP patients
  • Coordination with CMR for availability of all required approvals and documents pre and post shipment (Import license, temperature data logger, etc.)
  • Archival of all MAP supplies related documents in Novartis approved repository as per defined nomenclature to support audit readiness for MAP
  • Support in preparation of monthly dashboard / MAP performance report
  • Inventory Management – Tracking of Inventory and timely highlighting the need of replenishment for central repository products
  • Support Project Managers in efficient utilization of inventory and stock reconciliation
  • Participate and support in continuous improvement projects. Coordinate with ESP for MAP supplies related activities.
  • Active participation in weekly team meetings with ESPs to discuss ongoing packaging, labelling and distribution activities
  • Support newly joined associates in their onboarding and role specific training

Essential Requirement:

• Proactively report all deviations through timely escalations
• Implement continuous process improvement projects to enhance quality & productivity
• Regularly communicate with customers & partners to collect feedback on support services report deliverable status and continuously acquire process knowledge
• Ensure Training on relevant procedures before taking up any GxP activities
• Well versed with GxP requirements.

• Proactively report all deviations through timely escalations.
• Implement continuous process improvement projects to enhance quality & productivity.
• Regularly communicate with customers & partners to collect feedback on support services report deliverable status and continuously acquire process knowledge.
• Ensure Training on relevant procedures before taking up any GxP activities.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network(link is external)

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

About Company

Novartis is a leading global healthcare company headquartered in Basel, Switzerland. It specializes in the research, development, manufacturing, and marketing of innovative pharmaceuticals. Formed in 1996 through the merger of Ciba-Geigy and Sandoz, Novartis focuses on areas such as oncology, neuroscience, immunology, cardiovascular diseases, and gene therapies.With a strong commitment to scientific innovation, Novartis invests heavily in R&D and collaborates with biotech companies and academic institutions worldwide. The company operates in over 140 countries and serves millions of patients globally. Novartis is also known for its efforts in access to medicine, using programs like Novartis Access and Novartis Foundation to support underserved populations.

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