SME ERP- Commerce Cloud
Elanco
2 - 5 years
Bengaluru
Posted: 01/05/2025
Job Description
At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Responsibilities: The primary focus of this position is partnering with key stakeholders, architects, and delivery partners to ensure timely delivery of compliant and quality solutions for the e-Commerce product.
This position will report to the ERP IT Commercial Director and may include the following responsibilities:
Key responsibilities include:
Operations/System Stewardship
Responsible for overall care and feeding of eCommerce related systems (SAP Hybris and incoming and outgoing interfaces).
Responsible for release management for systems that comprise the eCommerce processes.
Provide support for ongoing operations and identify opportunities to improve processes.
Responsible for ensuring all changes/enhancements meet required quality and compliance requirements (GxP, SOX)
Interpret and translate complex regulatory drivers, compliance requirements, company risks, and company exposures to ensure IT solutions in SAP are best positioned to maintain integrity, trust and reliability.
Influence partner and vendor organizations in prioritization and problem management of solution issues, including root cause analysis.
Engage with Global Business Process Owners & Stakeholders to understand and influence broad business strategies in the context of information technology as a key enabler and differentiator
Interact and collaborate with global, regional and local Business Partners (Process Owners, Power Users, Business Process Knowledge Centers and Service/Release Managers) as appropriate, in order to better understand the business and its priorities and represent their requirements.
Delivery
Delivery lead on major projects/initiatives related to e-Commerce.
Deliver Hybris side of interfaces with other Elanco and/or External systems
Work with business stakeholders and architects to understand business requirements and translate them into technical requirements.
Work within Elanco policies, procedures and processes to deliver Hybris enhancements/changes.
Responsible for ensuring all changes/enhancements meet required quality and compliance requirements (GxP, SOX)
Design and implement solutions that enable business outcomes and ensure optimal functionality of SAP and related systems.
Ensure adherence to global SAP design and architecture and participate in architecture review boards as needed.
Provide technical guidance and effort estimates on new enhancement requests, ensuring they are well documented and simple to understand.
Track status of implementation timeline and proactively communicate risks or issues to stakeholders.
Responsible for change management communication, accountable for formal testing and documentation prior to going live, and post go-live production support handover.
Identify and ensure delivery of knowledge transfer needs between process owners, business partners, and support team.
Technical SME
Having and building comprehensive knowledge of internal and external information technology environments with a focus on Hybris.
Be forward thinking with respect to technical evolutions within the ERP landscape (S/4 HANA) which help improve user experience or functionality of the offering.
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
About Company
Elanco Animal Health Incorporated (NYSE: ELAN) is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole. With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our local and global communities.
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