ServiceNow
TCS
4 - 12 years
Hyderabad
Posted: 11/27/2024
Job Description
| 1. Knowledge on ITSM modules. 2. Service Catalog, Record producers and Request Workflow Design and Configuration. 3. Enhance existing functionality using Business Rules, Client Scripts, UI Policies, UI Actions, UI pages, Script Includes, and Access Control Lists. 4. Creation of new Process Flows, Import Sets, Transform Maps. 5. Creation of update sets and moving them from one environment to another. 6. Administration of the users, groups, user groups and Roles. 7. SLA Configurations 8. Customizing the forms and lists of the incident, problem, change, Requested Item tables. 9. Importing the Configuration items using Import sets and maintaining CMDB. 10. Generating customized reports and scheduling of the reports as per client requirements. 11. Creation of dashboards 12. Post Go live Support |
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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