ServiceNow Sec Ops Consultant

Technical Comptency

• The Service Now SecOps (Security Incident Response, Vulnerability Response) developer would need to have at least 4-8 years of experience with more than 1 year of experience in Security Incident Response/Vulnerability Response modules.

• ServiceNow implementation experience in Security operations- Security Incident Response, Vulnerability Response, Threat Intelligence, Configuration Compliance, or modules

• ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset– not limited to) will be an added advantage.

• Working experience in implementation of catalog items and record producers.

• Working experience in configuring Security incident response applications and OOB/ custom integration build with SIEM tool/ TI enrichment tools

• Experience in building email integration for importing suspicious emails as Security incidents (Phishing use case)

• Working experience in configuring Vulnerability response applications and integration with one of vulnerability scanner tool

• Build service requests from customer requirements including requests, request items and tasks using workflows-to manage data flows from the customer to the support teams providing the service.

• Uses scripting tools and Service Now functionality create script to automate rote tasks being done in ServiceNow.

• Performs integrations and process automation using ServiceNow Orchestration.

• Load, manipulate and maintain data between ServiceNow and other systems.

• Thorough understanding of ServiceNow Security incident response and Vulnerable Item processes

• Performs system and integration testing with sample and live data Monitor health, usage, and overall compliance of the application.

• Hands-on design, development, and deployment experience with the ServiceNow platform

Behavioral competency

• Effective communication skills with both non-technical and technical audiences (verbal and written)

• Excellent Interpersonal skills to work with the project team members collaboratevily

• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)