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ServiceNow ITSM/ ITOM/ CSM Developer

Birlasoft

5 - 10 years

Chennai

Posted: 23/08/2025

Job Description

Area(s) of responsibility

Skills: ServiceNow ITSM/ ITOM/ CSM Developer

Experience: 4+ years

Location: Pune, Mumbai, Noida, Bangalore, Hyderabad, Chennai

Notice Period: Immediate to 20 days

  • 4+ Years of experience in ServiceNow development.
  • MSP / Domain Separation development experience is must.
  • Responsible for recommending and developing technical solutions on the ServiceNow platform to satisfy the business needs.
  • The ideal candidate can apply good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process
  • Users Integrate ServiceNow with other systems using Standard protocols
  • Performance management aspiration management of ServiceNow developers
  • Manage customer expectations and solutions drive customer calls individually
  • Support other developers in their work to integrate existing systems with ServiceNow
  • Drive internal improvement initiatives for ServiceNow practice to improve quality and efficiency
  • Provide best practice while designing solutions and developing at platform and code level
  • Perform necessary development to support the needs of the users

Required Skills:

  • ITSM Module of ServiceNow
  • ITOM Module of ServiceNow
  • Coding experience in ServiceNow.
  • Domain Separation development experience.

 

Preferred Certifications:

  • ITIL V3 Foundation
  • ServiceNow – CSA & CIS

About Company

Birlasoft is a global IT services and consulting company that is part of the CK Birla Group. It specializes in digital transformation, enterprise application services, and IT modernization for industries such as manufacturing, life sciences, BFSI, and energy. Birlasoft is known for its strong capabilities in SAP, Oracle, cloud, and analytics, helping clients drive innovation, reduce costs, and improve agility.

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