ServiceNow ITSM Developer ( Full-time at a Fortune 500 tech MNC)

Job Description:

Minimum 4 to 7 years working experience with ServiceNow platform as a Developer in enterprisewide multitier ServiceNow production environment

At least 5 years of experience in the IT Industry Experience as developer Dev lead

Working knowledge of cloud scripting languages preferably JavaScripts JSON

Excellent advance understanding and ability to script automated processes

Agile Scrum methodology Experience

Handson experience integrating ServiceNow with external systems

Solid knowledge of JavaScript HTML CSS

Portal Scripting in Angular JS

CSS based UXUI design development

Understanding of Angular based Client side Serverside scripts

Client Side and ServerSide Scripting ie Catalog Client Script Business Rules Script Actions Script Includes etc

Client and Server APIs ie GlideDialogWindow Glide Form GlideAggregate GlideRecord etc

Handson experience in ITSM Service Level Management Service Catalog Release Management Asset Management CMDB Event Management Orchestration Active Directory integration B2B Integration and Virtual Agent

Excellent time management organizational skills crisis management and problemsolving skills are essentials

Good oral and written communication skills Strong analytical teamwork and customer engagement skills

Ensures information is accurate and complete Selfmotivated and open to learn all aspects of cloud administration

Must be willing to teach and share all knowledge with team members and other operational teams

Certification a plus

ServiceNow Administration certification

ServiceNow Certified Implementation specialist Various Tracks

ServiceNow Service Portal Certification

Required Skills:

Strong ITSM Process knowledge

Reporting Dashboards

Good understanding of Business Rules Client Scripts UI Policies UI Actions ACLs Best Practices

Notifications Workflows

Import Sets Transform Maps

REST SOAP Integrations

Service Portal Pages Widgets UI Macros

Virtual Agent

Client Server APIs Script Includes

JavaScript AJAX AngularJS HTML CSS JSON Agile Scrum Knowledge