Service Management Lead
Accenture
12 - 14 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Must have skills : DevOps
Good to have skills : DevOps Architecture
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Service Management Lead, you will lead the delivery of programs, projects or managed services. You will coordinate projects through contract management and shared service coordination. Your role will involve developing and maintaining relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. You will be based in Bengaluru and should have a minimum of 12 years of experience in DevOps. Roles & Responsibilities: - Lead the delivery of programs, projects or managed services. - Coordinate projects through contract management and shared service coordination. - Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Manage and mentor junior professionals. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps. - Good To Have Skills: Experience with DevOps Architecture. - Strong understanding of DevOps principles and practices. - Experience in implementing and managing DevOps tools and technologies. - Knowledge of continuous integration and continuous deployment (CI/CD) pipelines. - Familiarity with cloud platforms and infrastructure automation. - Ability to troubleshoot and resolve issues in a timely manner. - Excellent communication and collaboration skills. Additional Information: - The candidate should have a minimum of 12 years of experience in DevOps. - This position is based in Bengaluru. - A 15 years full time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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