Job Summary
3 years of work experience
Experience of working in outsourced environment with exposer to customer interactions writtenverbal will be added advantage
Good written and verbal communication skills
Analytical bent of mind experience in transaction quality data analysis will be helpful in the role
Responsibilities
3 years of work experience
Experience of working in outsourced environment with exposer to customer interactions writtenverbal will be added advantage
Good written and verbal communication skills
Analytical bent of mind experience in transaction quality data analysis will be helpful in the role
Experience of working on MS excel and power point slides will help in the role
Good at time and project management with minimum supervision
Ready to work in US shift 4 PM 2 AM shift
Areas of Responsibilities
StakeholderBusiness Management
Analyze customer feedback data
Pick up ongoingnew issues identify trend
Document potential product improvement opportunities
Present output of work in sheets and on google slides
Connect with PSMs over GVC Take instructions and discuss project progress
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