Senior Solutions Engineer

Senior Solutions Engineer

Gurugram, Sector-34 | Full Time

Job Summary

We are seeking an India-based Senior Solutions Engineer to join our dynamic Solutions Engineering & Design team. In this role, you will be instrumental in shaping next-generation automation solutions for order fulfilment and warehouse operations by leveraging the full breadth of the GreyOrange technology product suite. You will play a key role in supporting our global commercial teams, collaborating closely with customers, system integrators, 3PL partners, and internal teams across hardware, software, and product development. A strong background in data analytics, solution design, supply chain and warehouse operations, and experience within retail, wholesale and eCommerce verticals is essential.

Essential Duties and Responsibilities

Lead site visits, software demonstrations, discovery workshops, and customer-facing presentations throughout the pre-sales and solutioning process

Support the delivery of GreyOrange solutions through the life cycle of the project including conceptual designs, detailed designs, and implementations

Act as a subject matter expert in aligning customer operations and business needs with GreyOranges automation and software solutions

Lead site visits, discovery workshops, and customer-facing presentations throughout the pre-sales and solutioning process

Collaborate with Sales, Product, Solution Design, Delivery, and Customer Success teams to craft tailored, high-impact solutions

Prepare accurate and timely deliverables for sales pursuits, including data analysis, AutoCAD layouts, solution modelling, BOMs, and proposal material

Collect and analyse customer data to inform solution design; translate data insights into clear visualisations to guide stakeholders

Apply MOST methodologies to create engineered labour standards and productivity targets based on GreyOrange technologies

Develop and deliver simulation models to validate proposed solutions and ensure alignment with customer KPI

Use industry-specific knowledge to build compelling business cases and ROI models tailored to all business channels

Provide cross-functional program management of all sales pursuits, including the facilitation of internal approval cycles (Solutions Reviews and Deal Reviews)

Support and/or Lead and facilitate design and integration workshops with customer teams

Lead and facilitate the implementation phase of design while partnering with other delivery teams to ensure KPIs are achieved

Partner with Product Management and R&D to influence future solution offerings, tools, and technology roadmaps based on market feedback and customer need

Represent GreyOrange at trade shows and industry events, providing thought leadership in key market verticals

Minimum Qualifications

A Bachelor of Science degree is required

4+ years of professional work experience

Minimum of 4 years of professional work experience in the field of distribution centre solution design, supply chain consulting, 3PL, industrial engineering, material handling, and/or automation

Highly proficient in working with large amounts of customer data with demonstrated capability in data analysis (e.g. order and profile analysis, inventory analysis, storage analysis, and sensitivity analysis) and data visualisation

Demonstrated experience in leading client or prospect-facing consultancy and engagement, expertise in workshop facilitation

Strong verbal and written presentation and communication skills; Experience in preparing and presenting oral and written presentations to upper-level management and customers

Industry vertical subject matter expert in retail, wholesale and/or e-commerce

Highly proficient in warehousing process design/re-design and creation of engineered labour standards using MOST

Experience with WMS, WES and WCS. Has thorough understanding of functions and the role of each

Proficient in material handling specifications

High-level business and financial acumen with the ability to determine business case/ROI

Ability to work in a fast-paced environment, managing multiple projects simultaneously

Travel: 30-40% (based onthe needs of the business and project-client engagement)

Preferred Qualifications

Industrial Engineering degree is preferred, Masters or MBA a plus

Experience with automation/mechanisation solution design in warehouse/distribution centre environment

Experience with programming and database skills (e.g. SQL, Advanced MS Access developer) to manipulate large data sets

Experience with simulation tools used in the warehouse/distribution centre environment