Senior Product Manager, Creator Support

Google

8 - 10 years

Bengaluru

Posted: 23/08/2025

Job Description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
8 years of experience in product management or related technical role.

Preferred qualifications:

Excellent communication and presentation skills along with the ability to influence cross-functional teams.
Excellent leadership, coaching, and team-building skills.
Excellent quantitative and problem-solving skills.

About the job

At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

Manage Creator Support AI tools and chat bot that supports millions of Creators across the world.
Develop product outlook, strategy and road-map to improve the AI/Large Language Model (LLM) support experience to help creators diagnose and fix issues.
Work with creators, subject-matter-expert and other stakeholders to develop self-service experiences based on AI agents.
Collaborate with Engineering, UX Design, and Research teams to design, engineer, and deliver product/support experiences on various Youtube surfaces.
Partner with product teams across YouTube BizTech, and Google Customer Engagement to ensure Creator Support experiences are well-aligned.

About Company

Google is a multinational technology company founded in 1998 by Larry Page and Sergey Brin. It is best known for its search engine but also develops products and services in areas like online advertising (Google Ads), cloud computing (Google Cloud), operating systems (Android, Chrome OS), web browsers (Chrome), and consumer electronics (Pixel devices, Nest). Google is a subsidiary of Alphabet Inc., its parent company formed in 2015. It plays a major role in shaping the internet, AI, and digital innovation globally.