Senior Process Associate - Business Financial Admin - Remote
Genpact
5 - 10 years
nan
Posted: 05/03/2025
Job Description
Responsibilities
Administer the claims, deductions, and reconciliation processes by meeting client and customer expectations through maintaining accurate records.
Enter and reconcile Client promotions in Gen Web program.
Process invoices and billing
Assist Business Development Specialist with repayments, receivables, and collections.
Maintain efficient forms management process through consistent application and training.
Administer process for providing Sales Team with accurate and timely promotional contracts.
Maintain Claims, Deductions & promotional materials utilizing ECM (ASM Document Management System)
Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team.
Interface with Customers and Clients to ensure outstanding customer service
Assist Sales Team in coordinating events and creating sales presentations
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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