Senior Principal Consultant, Program Lead – WRB Technology
Genpact
5 - 10 years
Bengaluru
Posted: 06/06/2025
Job Description
Responsibilities
Monthly Assessing the impact, costs, benefits and risks of any proposed changes. Coordinating change planning and the implementation process.
Consulting on large scale and complex change management programs across the organization. Integrating change management processes with other service management functions.
Optimizing a phased-release approach to product development and testing; implementing tools for configuration management, defect tracking and change control.
Works with development or delivery of a software package or component or delivery of an application.
Defines major development activities, checkpoints and deliverables.
Describes phases, activities, deliverables, and processes for a specific methodology.
Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage.
Works with structured documents for developing features, functions, plans and schedules.
Identifies considerations for product integration with multiple platforms and systems.
Describes software design practices, technologies, and considerations.
Identifies common development problems and issues.
Participates in creating technical requirements for software development and deployment.
Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases.
Produces detailed functional and information requirements models and documentation.
Explains relevant documentation, standards, policies, and practices.
Supervises the full spectrum of delivery activities on multiple development projects.
Oversees development of best practices documentation for all major activities and tasks.
Research phase and task dependencies and considerations.
Evaluates the relative criticality, risk and potential reward of each and all major tasks.
Explains the underlying concept of using a systematic approach to solve technical problems.
Describes problem identification, reporting and escalation procedures.
Identifies available resources and support systems for troubleshooting.
Software Quality Assurance
Participates in the software quality assurance process for a specific application.
Assists with the preparation, administration, and validation of specific software tests.
Reviews test results and quality requirements; documents and organizes results.
Release Management
Participates in moving software from test to production status.
Utilizes available tools and procedures to manage all software configuration items for product release.
Documents key activities and deliverables in a product release and updated processes, as necessary.
Analyses reasons why a proposed software release might be rejected.
Coordinates with other functions to ensure release success, minimize risks and ensure proper support levels.
Agile Project Management
Identifies basic tools, documents and reports used by agile software development function.
Participates in hardware product development projects using agile working process.
Leads discussion in using agile methodology to deliver multiple and complex applications.
Consults on using agile concept for management of high-risk, high-impact technology products.
Measures and assesses the effectiveness of agile methodology and deliverables.
Champions use of agile methodology across the enterprise; leads complex improvement initiatives.
Defines and monitors agile project success metrics.
Elaborates on the history, evolution, and future of agile project management.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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