Senior Principal Consultant - Solution Owner

Execution of Solution Vision (in collaboration with business stakeholders) being very detail oriented on:

what we are solving for

end-to-end user/customer journey or lifecycle.

personas, their skills and needs.

high level outline of a solution that addresses their needs.

Execution of Solution Intent (in collaboration with Director of PSM and Business Architecture function):

nomenclature for data and capabilities required to meet business objectives, this is critical to establish common language across business and technology.

capability roadmap as well as migration paths and milestones when going from current state to future state.

overall non-functional requirements that are key metrics required for new system to capture and track.

target operating model (business, operations) that complement evolution in systems.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.