Senior Platform Support Analyst

Job Description:

•    Handle Market Blackline rollouts independently.
•    Work with Business on UAT Support.
•    Pick up tickets independently and ensure all tickets are closed as per the defined SLA’s.
•    Train and advise Finance users on Blackline processes.
•    Flagging risks/issues proactively.
•    Monitor Integrations and address incorrect records.
•    Ensure SOPs are documented/updated / Reviewed once in a quarter.
•    Involve in integration Testing.
•    Handle CRs, UAT Support, Work with Business on UAT Support.
•    Integration testing.
•    Ensure all tickets are closed as per the internal SLA defined.
•    Flagging risks/issues proactively.
•    Maintain SOPs.
•    Take ownership on master data accuracy.
•    Maintain internal/external trackers & documents.
•    Admin access controls & security.
•    Track all Risks, Issues and Actions in VSTS.
•    Manage the blackline user access process.
•    Collaborate with internal stakeholders to help drive change in finance processes. 
•    Analyze and interpret balance sheet data and suggest improvements.
•    Configure Blackline standard reports and interpret results from a process perspective.
•    Responsible for financial close, issues and deliverables.
•    Research and prepare variance analysis and explanations.
•    Support and enable the new implementation of Blackline products across Dentsu. 
•    Perform account reconciliations, account analysis, accrual calculations, and other related accounting documents.
•    Support users throughout the financial close and financial reporting process.
•    Maintain good knowledge of policies, process, controls and enforce compliance. 
•    Reconciling data between ERP systems and Blackline.
•    Create management reporting, including KPIs and timeliness monitoring.
•    Ensure good stakeholder engagement through regular update.
•    Excellent written and verbal communication skills.

Experience and Skills -

6 to 9 years of core system admin experience with Implementation of Blackline and with core System Admin experience on Reconciliation & Task modules . Knowledge on Transaction Matching, Journal, Variance Analysis, Intercompany and Cash Apps Remilia will be added advantage.

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