Senior Manager - Transitions

Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Senior Manager - Transitions

In this role, you will be dealing with Practice SMEs, Operations Leaders, Lean Digital Transformation Team, Analytics Team, Customers / Relation Managers / Enabling Functions / Global teams.

The Transition function plays a key role in stabilizing new processes being migrated within the designated areas and ensuring smooth running of the same. This includes setting up of performance metrics, regular monitoring of processes, ensuring controls are in place, risk analyses are performed for every process, adequate training of resources, establishing communication channels with various internal/ external teams for long terms' success.

Responsibilities

Resource should be able to manage senior stakeholders and be comfortable driving conversations and requirements through them

Resource should have good project management skills, should have done some kind of project management in past

Work with different stakeholders and vendor to collect data and roll out VoC

Should be able to collaborate with different teams to drive initiatives

Should understand how to drive robust governance and be proactive in approach

Should be self- starter and be able to navigate through challenges with little guidance

Must have good excel skills and should be good with reporting and dashboarding

Should be able to analyze data and share meaningful insights from the data

Should have digital acumen to learn products features and capability (non -technical) and can be able to give walkthrough to the stakeholders

Qualifications we seek in you!

Minimum Qualifications

Postgraduate/Graduate

Technical/ Digital background - Project Management Professional (PMP) from PMI or equivalent certification

Project management / active Transitions experience

Exposure to project management tools and technologies; familiarity with any of the major ERP platforms (e.g., SAP or Oracle)

Relevant experience in consulting and organizational change

Digital Pseudo Native: Build a Digital Mindset

Strategic and Outcome Focused Client Interactions: Build positive relationships with the Client on a bedrock of Project / Change / Risk-based conversations

Controller of E2E Transition Costs: Be accountable for Transition Costs

Global Viewpoint Holder: Demonstrate Client / Domain insights through internal and external intelligence to build checks and balances for best in breed solutions

Preferred Qualifications/Skills

Experience or exposure on digital deployment or projects

Experience in engaging in strategic and tactical discussion with senior partners to sell the product offering

Provide inputs for Transformation Focused with E2E view of the proposed solution

Proficient in leading the project set up through to delivery new capabilities, and closure for all deals

Excellent interpersonal skills

Proficient in MS Office

Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.