Senior Manager - PM - TD

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Consulting – TD
Year of relevant PM experience   15+ years

Brief Description  

Candidate will have to contribute technically to Portfolio/Program management client engagements. Role will include actively establish, maintain and strengthen internal and external relationships. He/she will be expected to identify any potential business opportunities for the team and the organisation within existing engagements. 

• Drive and manage engagements at a portfolio level. Align programs, projects and objectives to strategic objectives
• Regular monitoring of the planning and execution of the optimal selected projects
• Establish and implement processes and methodologies based on best in class industry practices
• Ability to devise PM processes for clients based on requirements
• Device Plans to address the challenges PMs may face during the course of practice adherence
• Study, Research and continuously evolve the PM processes on par with Industry Best Practices - be a continuous improvement champion
• Build strong internal relationships within Ernst and Young Consulting Services and with other services across the organization
• Be an active evangelist of the GDS Consulting PPM practice

Key Responsibilities

• Perform the relevant portfolio/program management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management
• Analyse current PM practices and suggest/define process improvements aligned with clients priorities/goals
• Tailor/ define PM methods, processes & deliverables
• Create and maintain resource plan with respect to the project by creating and maintaining the project’s Work Breakdown Structure 
• Setup structured and periodic review & Control mechanism to track the progress of projects
• Define and execute RAID processes; Identify and highlight risks & issues pertaining to projects and discuss them during review meetings. 
• Perform analysis on the data & metrics from programs/projects and generate reports pertaining to resources, critical paths, project schedules, budget v/s actual spends, etc.
• Generate and publish Program health dashboards to various stakeholders.
• Conduct management review to appraise management on the Program statuses, risks & Issues for decision making 
• Track and Report benefit realization Planned Vs Actual during the project and after closing the project
• Make sure change management is handled properly 
• Interface and communicate with program/project team, management and stakeholders
• Close the engagements to formalize acceptance of the program/ result and release program/project resources 
• Work within defined governance processes

People responsibilities    

• Conduct performance reviews and contribute to performance feedback for reporting team staff. Contribute to people-related initiatives including recruiting and retaining Program Management professionals
• Maintain an educational program to continually develop personal skills of staff
• Understand and follow workplace policies and procedures•    

Core Skills

• Bachelor’s or Master’s degree with 12-15 years of experience in the areas of portfolio/program management within professional services 
• Excellent project management skills with demonstrated experience of successfully managing large-scale complex cross-functional team within in a global environment
• Excellent verbal and written communication skills and stakeholder management skills including experience presenting to executive sponsors and to all levels of technical and non-technical staffs
• Experience working with Banking, financial services and insurance (BFSI) sector
• Knowledge of Wealth Management / Investment / Commercial banking / Regulatory / Core Banking
• Experience working with Markets & Securities Services, Lending & Transaction Management
• Experience in SDLC delivery methodologies including Agile, Waterfall, Scrum, Kanban
• Knowledge of Agile project delivery experience, good to have experience working in Scaled Agile frameworks, Portfolio, Product management using Agile tools and methodologies
• Must be able to learn, understand and apply new technologies as per the project and program needs
• Strong Knowledge of Microsoft Office (Excel, PowerPoint, Word), MS Project, MS Server
• One or more of Industry certifications - PMP, Prince 2, PMI-ACP, CSM, PSM, SAFe, CSPO
• Knowledge of Primavera / Clarity/ Jira / Confluence / Azure DevOps/ Power BI is an added advantage 

Soft skills

• Strong, professional communication skills, able to approach senior stakeholders using appropriate level of detail, terminology, and style
• Strong planning and organizing, ability to see the big picture
• Ability to work in a continuously changing environment
• Focus on details, errorless delivery, logical reasoning
• Proactive with can-do-attitude
• Searching for solutions not offenders 
• A strong team player, proven team leadership potential
• Willing to step out of own comfort zone
• Fast learner with ability to adapt to change quickly

Good to have skills 

• Knowledge of MS SharePoint is an advantage
• Knowledge of working with industry EPM tools like Primavera / Clarity/ HP PPM is an added advantage

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