Senior Manager - IT

Key Responsibilities

•    Lead API integration initiatives with external partners, brokers, TPAs (Third Party Administrators), and distribution ecosystems for general insurance products.

•    Collaborate with internal business and technology teams to understand insurance workflows (policy issuance, claims, endorsements, renewals, payments).

•    Design, develop, and manage REST APIs to support partner onboarding and real-time integrations.

•    Define integration standards, governance, and best practices, ensuring high availability, performance, and scalability.

•    Work closely with enterprise architects and DevOps engineers to deploy APIs securely in cloud environments (preferably GCP)

•    Implement API monitoring, logging, and error-handling frameworks to ensure partner integrations are robust and fault-tolerant.

•    Ensure compliance with IRDAI data security, privacy, and audit requirements.

•    Provide technical leadership, mentor integration engineers, and contribute to API lifecycle management.

•    Act as the primary technical liaison between the insurance company and external technology partners.

Required Skills & Experience

•    6 to 8 years of experience in API integration, system-to-system connectivity, or middleware frameworks.

•    Strong background working in the insurance sector (general insurance preferred) with partner ecosystem integrations.

•    Hands-on expertise in RESTful API / SOAP Web Services design and integration.

•    Proficiency in API Gateways / Management Platforms like Apigee (preferred) , Kong, Mulesoft, WSO2, or similar

•    Solid understanding of authentication & authorization protocols (OAuth2.0, JWT, SAML).

•    Familiarity with insurance distribution systems, partner onboarding processes, and digital distribution channels.

•    Experience with PostgreSQL / relational databases and messaging systems like pub/sub or Kafka

•    Exposure to CI/CD automation and API lifecycle management with tools like Jenkins, Sonarqube is a plus.

•    Strong knowledge of cloud-native architectures and deployment models (Google Cloud Platform preferred).

•    Excellent problem-solving, communication, and stakeholder management skills.