Senior Manager- Lean Digital Transformation

Ops risk identification and mitigation Targeted focus on process management within control limits

Revitalize LSS culture by embedding LSS skills in Operations, drive client engagement

Works with Ops leads Vertical Leads and customers to design, implement and drive Value Generating [VG] roadmaps and/or Transformation Roadmaps (Digital and Analytics Included)

Works with Consulting, Solutions, Transition, Training, Ops and Practice to understand and deliver contractual commitments, deal books and customer priorities

Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology

Working closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization

Initiating and leading projects that improve end-to-end processes

Setting, validating, and auditing measurement systems to deliver business impact

Building Process Excellence and Digital culture in the team; Driving productivity and process improvement projects aligned with business initiatives

Supporting Transition teams in volume analysis, metric base lining and target setting for new processes

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.