Senior Group Leader
Wipro
5 - 10 years
Pune
Posted: 2/10/2025
Job Description
Senior Group Leader
Essential Hiring Skills:
• Good Interpersonal & people management skills with good problem-solving approach.
• Need to handle a span size of 100-150 heads.
• Excellent verbal, written communication & presentation skills.
• Need to have sound customer service skills and soft skills with prime focus being on customer satisfaction.
• Good working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online tools.
• Excellent analytical skills for MIS, number crunching & reporting to internal / external customers, problem-solving, decision-making & management skills.
• Ability to exercise managerial judgment and perform as a mentor.
• Ability to handle stressful situations / Should have patience and not be overawed by difficult situations / Situation handling skills.
• Leadership skills / Team Management Skills.
• Knowledge of Client and end user requirement (Before starting floor management).
• Basic understanding and ability to trouble shoot issues and implement change as needed.
• Basic knowledge of forecasting and scheduling techniques, operation policies and procedures and MIS.
• Ability to drive results against SLA performance indicators.
About Company
Wipro Limited is a global information technology, consulting, and business process services company based in India. Founded in 1945, Wipro provides a wide range of services, including software development, IT infrastructure management, and business consulting. The company serves various industries, such as banking, healthcare, and manufacturing, and is known for its focus on innovation and sustainability. With a presence in over 50 countries, Wipro is recognized for its commitment to quality and customer satisfaction.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).