Senior Executive Client Servicing

About Dentsu

Dentsu is a network designed for whats next helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands: Carat, Dentsu Creative, dentsu X, iProspect, and Merkle, each with deep specialisms.

Operating in over 145 markets with more than 66,000 specialists, and partnering with 95 of the top 100 global advertisers, our collective vision is to lead people-centred transformations that shape society.

Role Summary:

Brand within Dentsu International: Dentsu

Job Title: Senior Executive - Client Servicing (Account Management)

Location: Chennai

Experience: 2-4 years of work experience within Mainline or Digital agencies is mandatory (Experience from other industries will not be considered for this position)

Role Summary

We are looking for a proactive and detail-oriented Senior Executive Client Servicing (Account Management) to join our dentsu Chennai team. The ideal candidate will have strong experience in integrated marketing, with a heavy focus on digital campaigns, and the ability to manage day-to-day client requirements. You will act as the bridge between internal teams and clients, ensuring seamless execution and high-quality delivery of all communication projects.

Key Responsibilities

• Serve as the primary client contact, managing communication, expectations, and deliverables.
• Build strong client relationships by understanding their brand and business needs.
• Handle approvals, timelines, feedback, and status updates efficiently.
• Manage end-to-end integrated campaigns with a strong digital focus.
• Coordinate with creative, strategy, media, and production teams to ensure timely, high-quality output.
• Share campaign calendars, trackers, and performance updates.
• Ensure all work meets brand guidelines and campaign objectives.
• Work with creative teams on briefs and ensure alignment on deliverables.
• Collaborate with media and tech teams for integrated rollouts.
• Keep stakeholders aligned on timelines and priorities.
• Manage project documentation, timelines, and WIP reports.
• Identify process improvements and support operational efficiency.
• Assist in preparing presentations, pitches, and post-campaign reports.

Key Skills & Qualifications

• Bachelors degree in Marketing, Advertising, Communications, or related field.
• 24 years of experience in account management or client servicing within an advertising, digital, or integrated agency.
• Strong understanding of digital platforms, social media ecosystems, and digital-first campaign planning.
• Hands-on exposure to Digital campaigns along with ATL executions.
• Strong understanding of the creative development and production process.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to manage multiple projects in a fast-paced environment.

To apply, pls apply here as well as send us your updated CV mentioning the below details to sonam.malik@dentsu.com (so we are able to process your candidature faster):

Email subject: Ref: LinkedIn Senior Executive - Client Servicing with Dentsu, Chennai

Please attach your CV and include the following details in your email:

Name:

Current company:

Designation:

Total years of experience in client servicing:

Are you comfortable working from the office location (Bengaluru):

Annual CTC:

Expected CTC:

Notice period:

We thank you for sending us your profile & details for this role. If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome!

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If you want to belong to a one global network where opportunities are limitless we look forward to welcoming you.

Sound exactly like the sort of role for you? Apply now!!!