Senior Associate – Security Operations Center

Genpact

5 - 10 years

Noida

Posted: 21/05/2025

Job Description

Responsibilities


Alert Monitoring: Continuously monitor security alerts from various sources such as intrusion detection systems (IDS), firewalls, and antivirus software.
Triage: Review new alerts and categorize them into events that can be handled at their level or require escalation to higher tiers.
Incident Response: Assist in the initial response to security incidents by following predefined procedures.
Documentation: Maintain accurate records of all activities related to incident detection and response.
Collaboration: Work closely with other team members within the SOC to ensure effective communication and coordination during incident handling.
Phishing Detection: Monitor email systems for signs of phishing attacks using various tools and techniques.
Incident Response: Quickly respond to detected phishing incidents by following predefined procedures.
Threat Analysis: Analyze phishing emails to understand their origin, tactics, techniques, and procedures (TTPs).
Reporting: Document all incidents thoroughly and provide detailed reports on findings.
User Education: Assist in educating employees about recognizing and avoiding phishing attempts.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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