Senior Associate - Logistics

Assistance with Tracking and Tracing Shipments:

Aid in monitoring the location and status of shipments throughout the supply chain.

Update and maintain tracking information in the companys systems.

Collaborate with carriers and drivers to confirm shipment locations and status.

Support the management of shipment portfolios, ensuring high accuracy and efficiency.

Customer and Team Communication:

Provide timely and accurate updates to internal teams and customers regarding shipment status and any delays.

Assist in addressing inquiries from customers and resolving issues related to logistics operations.

Data Management and Documentation:

Ensure the accuracy of records related to shipments and their status.

Enter and verify logistics data in the companys systems.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.