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Senior Associate - Capacity Controller

Air India

4 - 5 years

Gurugram

Posted: 17/06/2025

Job Description



Job Description

Title: Capacity Controller - Sr Associate

A. Job Purpose
  • To manage and optimize cargo capacity across Air India's fleet, ensuring effective
    utilization aligned with commercial objectives and operational efficiency.
  • To coordinate actively with sales, marketing, and operational teams to align cargo
    capacity with market demand and maximize revenue generation.
    B. Key Accountabilities
    Demand Analysis and Capacity Planning
  • Monitor and analyze cargo demand trends, market conditions, and customer
    requirements to optimize cargo capacity and address potential constraints.
    Cross-functional Coordination
  • Work closely with sales, marketing, and revenue management teams to align cargo
    capacity with booking trends, promotional activities, and revenue strategies.
    Operational Efficiency
  • Implement capacity control measures that maximize revenue and minimize costs,
    ensuring optimal utilization of available cargo space.
    Compliance and Safety
  • Ensure all cargo operations adhere to regulatory requirements, safety standards,
    and operational procedures.
    Reporting and Process Improvement
  • Generate reports on cargo capacity utilization and performance, identify process
    improvements, and participate in projects to enhance capacity management
    systems.
    C. Skills Required for the role
    Advanced Analytical Skills Stakeholder Management
    Strategic Planning Problem Solving

    Effective Communication Skills Relationship Building Abilities
    D. Key Interfaces
    Internal Interfaces
    Pricing and Revenue
    Management
  • Collaborate to integrate capacity planning with pricing and
    revenue strategies.
    Sales and Marketing
  • Coordinate efforts to align capacity with market demand and
    promotional activities.
    Operations and
    Inventory Management
  • Liaise with operational teams to ensure cargo handling
    processes are efficient and compliant.
  • Work in conjunction with inventory management to oversee
    daily cargo capacity planning.
    External Interfaces
    Regulatory Bodies
  • Ensure compliance with aviation regulations and operational
    standards.
    E. Educational and Experience Requirements
    Minimum Education
    Requirement
  • Bachelor's degree in an analytical discipline such as Business,
    or a relevant field.
    Minimum Requirement Desired
    Experience
  • 4-5 years of experience in
    aviation industry with
    focus on cargo capacity
    and load planning
    processes.
  • 4+ years of experience with a
    deeper involvement in
    capacity planning, cargo
    operations, and team
    collaboration within the
    aviation or logistics sectors.

    • About Company

    Air India is the flag carrier airline of India, now owned by the Tata Group. It operates international and domestic flights and is undergoing major transformation under Tata’s leadership to modernize its fleet, services, and global presence.

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