Senior Architecture – Network and Security Operations

Job Title: Senior Architecture Network and Security Operations

Department: Engineering and Operations

Location: Hyderabad

Job Type: Full Time

Shift: India Hours

1. RESPONSIBILITIES

Manage Security Operations Center 24x7

Security Device Management for global enterprise large scale customer

Manage team of Security Engineers

Handle Incident, Problem and Change Management as per ITIL framework

Handle technical escalations

Manage ticket queue, participate in Severity 1 and Severity 2 tickets

Create Service Improvement Program

Create and Present Root Cause Report for security incident

Act as point of contact for large clients

Proactively identify risks and vulnerabilities for security devices and drive vulnerability remediation program

Lead Patch Management process on all Security devices

Act as lead for Security Incidents and owner for investigation as well as follow up actions

Build and present weekly/ monthly/ quarterly performance reports and measurement metrics

Design and execute security operations processes; identify and measure critical Security Operations metrics; and continually improve the efficiency of the Security Operations function

Ensure asset compliance activities such as keeping track of licensing, support contracts, etc.

Mentor and conduct training programs

Create and present annual evaluations, performance development plans and KRAs

Foster teamwork and show commitment to team objectives; promote collaboration and remove obstacles

1. TRAINING AND CERTIFICATION

PCNSE, CISSP, NSE4, CCIE Security, CEH

1. EXPERIENCE

Minimum 12 years of progressive, relevant experience and proven capability

to work in a complex network environment

1. EDUCATION

Bachelor in Engineering - Computers/Electronics/Communication or related

field

Graduate/Post Graduate in Science/Maths/IT or related streams with relevant

technology experience