Security Delivery Lead

Project Role : Security Delivery Lead
Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets).
Must have skills : Endpoint Extended Detection and Response
Good to have skills : Symantec Endpoint Protection (SEP)
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Security Delivery Lead, you will lead the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). You will be responsible for ensuring the successful execution of projects and managing the delivery team. Your typical day will involve overseeing project implementation, collaborating with multiple teams, making key decisions, and providing solutions to problems for your team and across multiple teams. Roles & Responsibilities: - Expected to be an SME - Assists in EDR/AV platform design, testing and implementation. - Deep expertise on EDR/AV installation for data enrichment and policy configurations. - Hands on experience in working with assets, especially supporting EDR/AV deployment in SaaS / OnPrem environment. - Troubleshoot EDR/AV platform issues. - Monitor the EDR/AV infrastructure for capacity planning, system health, availability, and optimization. - Verify custom reports, manage asset groups, policies and validate with clients. - Maintain a close partnership with EDR/AV vendor on feature requests, upgrade planning, and product roadmap alignment. - Perform supporting tasks such as system hardening, high availability configurations, and developing backup strategies. - Identify and implement Automation opportunities in project. - Review and apply any newly available and applicable updates on EDR/AV components routinely. - Troubleshoot issues with EDR/AV sources or systems with vendor, and report system defects as needed. - Coordinate & lead the technical discussions with Client/vendors. - Identify root cause of EDR/AV platform incidents. - Provide day to day operational support for Endpoint Security solution having expert level knowledge of Fault Management like Identify and Classify issues. - Candidate should have knowledge of backup and restoration for EDR/AV configuration as per policy defined. - Create various reports for remediation, change tracking and on demand basis. - Very good Understanding for Endpoint Logs to investigate any incidents and suggest remediations Professional & Technical Skills: - Must To Have Skills: Proficiency in Endpoint Extended Detection and Response - Expert level experience with deployment, maintenance and operations of one or more major Endpoint Security Products, primarily McAfee alongwith Symantec, TrendMicro, MS Defender, CrowdStrike, Carbon Black etc. - Must have experience on Endpoint Security management , policy management , Alert triage , managing EDR platform (admin) , compliance reporting. - Must have experience in designing Standard Operating Procedures. - Must have the understanding on ITSM process i.e., Incident & change management process. - Good to have experience in the solution build and design documentation Additional Information: - The candidate should have a minimum of 5 years of experience in Endpoint Extended Detection and Response - This position is based at our Bengaluru office - A 15 years full time education is required - Mid-level expertise in UNIX, Linux, and Windows